Solutions
Real human interviews that reveal what people think, why they think it, and what to do next.
Discover moreConsumer & industry leaders
5x
Customer responses more than five times longer than average.
<24h
Results in hours, not days.
+100M
Millions of possible respondents.
Video interviews capture what a survey can’t: the pause before a reply, the smile, the hesitation. Écouter listens to all of it.
Explore use cases
New study
What do you want to learn?
Why do young families choose a holiday home over a hotel?
Describe what you want to learn — Écouter designs the study, recruits participants, and sets the stage for meaningful insights automatically.
Research Goals
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Sample Interview Questions
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Video InterviewAudience
Timeline
2023-03-23, 20:15
Budget
Fine-tune audience, location, and goals. Écouter adapts questions and setup in real time to align with your research intent.
What would make a holiday home feel worth it for your family?
Honestly, it’s about having somewhere we can just switch off. No packing lists, no check-in desk…
128 of 200 interviews done
AI conducts natural, video-based conversations with your audience — collecting authentic stories and structured data simultaneously.
Key Quotes
“It’s all about nature and getting out of the city and noise. We love walking and hiking as a family.”
Nature“The idea of having a place we can escape to without all the upkeep appeals to us.”
Low upkeep“I’d want to know the property is going to be cleaned, inspected, and well taken care of.”
TrustÉcouter analyzes tone, emotion, and language to surface motivations, trends, and key quotes — giving you the clarity to act fast.
Use cases
See Écouter in action
Qualitative and quantitative feedback on new products or ideas.
Understand how people read your website and what they find confusing.
Uncover new opportunities through open-ended discussions.
Understand how customers perceive your brand.
Find out how your ad and message makes people feel.
Try out new designs to make sure they're easy for people to use.
Try the Écouter AI Interviewer and see how well it understands you.
Try our AI Personality TestHow to get started
Create a study in minutes
01Get started in seconds by choosing one of our proven, expert-vetted templates or uploading a discussion guide.
02Use the Écouter panel, integrate any panel provider, or conveniently share with your own users with a link or in app. Écouter takes it from here.
03Within hours, our AI conducts and analyzes hundreds of interviews and generates a detailed and interactive report.
Participants answer from their desk, their sofa or their commute, on any device and in their own language.
Explore capabilitiesCapabilities
Engage Participants Seamlessly
Conduct unscripted, flowing interviews that feel natural—no stiffness, just insight.
Interview and analyze in any language. AI adapts context and translates with nuance.
Easily gather responses via video, voice, or written text—whatever suits your audience.
Capabilities
Input Anything, Test Everything
Test ads, images, apps, prototypes—drop in any file or link to get started.
Explore what messaging resonates most and what drives customer conversion.
Discover friction points and feature perceptions at scale through real user input.
Capabilities
AI-Powered Insights in Real Time
Get real-time surfacing of key themes—AI filters signal from the noise.
Emotional maps, word clouds, and keyword clusters make insight easy to grasp.
Reveal hidden themes and patterns across sessions with AI-driven synthesis.
Capabilities
Transcribe, Search, Export Effortlessly
Seamlessly convert voice, video, and text into searchable, exportable formats.
Every answer is transcribed, tagged and searchable across sessions.
Just have a conversation. No need to fill out a questionnaire.
Why did customers choose us over competitors?
Capabilities
Get Participant Insights
Personality profile
Top affinities
Inception Film
For strategic, systems-oriented thinkers
92%
Her Film
For empathetic, emotionally intuitive profiles
87%
Ex Machina Film
For analytical, high-curiosity participants
81%
Participant 24
Perfectionism
Some respondents set unrealistically high standards, which can impact satisfaction.
Internal Tension
Idealism vs real-world constraints: an indicator of cognitive dissonance.
Visionary Thinking
Respondents who excel at imagining ideal outcomes and generating innovative ideas.
Practical Execution
Participants who combine creativity with strong implementation drive.
Video and audio interviews reveal facial expressions and tone, uncovering deeper user sentiment.
Book a demoCustomer story
“Écouter has been a valuable asset to our team—streamlining hours of work into minutes, expanding our reach beyond time constraints, and delivering real-time qualitative and quantitative insights.”
Security
We adhere to the internationally recognized standard for information security management. Our ISO 27001 certification ensures rigorous data protection, risk mitigation, and ongoing compliance to keep your data safe and secure.
We follow the international standard for privacy information management. Our ISO 27701 certification extends our security controls to how personal data is collected, processed and protected.
Our platform is SOC 2 Type II audited — meaning we meet the highest standards for security, availability, and data confidentiality. We maintain strict internal controls and conduct regular independent audits.
We are fully compliant with the General Data Protection Regulation (GDPR). User data is processed lawfully, transparently, and for a specific purpose. Our infrastructure is designed for privacy-first handling of personal data.
Panels
Diverse Voices, Better Insights
Build your panel
Participants speak about Écouter
“Blew my mind.”
